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Q: Will you Touch Up someone else's work?

A: Our Touch Up service is only for our existing clients. If you have had the brows done elsewhere, we will consider you as a new client and request you book a consultation.

Q: What is a patch test? How can I book for one?

A: patch test is a 2 minutes allergy test offered to all new clients. If you are aware that you may be at risk of having a reaction to tattoo ink, do drop in for a quick test at your own convenience anytime during our opening hours before booking an appointment as once you have paid the deposit, it is non-refundable. Please contact [email protected] to find a good time for a patch test.

Q: How long is the appointment?

A: An appointment for brows can take from 2-3 hours with most of the time spent going over colours and drawing in shapes.

Q: Is the complimentary touch up appointment necessary?

A: It is complimentary. We highly recommend it but not always necessary. Results vary between person to person, any concerns you may have can be discussed during your touch up.

Q: How to secure an appointment?

A: Please book online in the Online Booking section. A deposit/booking fee is required to secure Eyebrow Embroidery Full Treatment sessions. Please see the Booking Conditions section for more information.

Q: I cannot attend my appointment anymore

A: Please adjust your appointment online in the Online Booking section, at least 24 hours in advance.

Q: How long does Eyebrow Embroidery / Microblading take to heal? Will I be able to go to work?

A: Inital healing period is 2 weeks with special attention needed for the treated area, however overall healing can take up to 28 days (4 weeks). In most cases, clients can resume their normal daily activities (face washing, exercising, etc.) after the 2 week as long as you’re good at following aftercare instructions, there should not be a problem going to work or being out in public. Please do refer to our aftercare for a better idea of post-treatment.

Q: Can I get them wet or work out?

A: No, not for at least a minimum of 2 week to keep the treated area dry and reduce the risk of complications or infection and to retain the maximum amount of pigment implanted. Should the brows still have scabs, it would need to be kept dry until all the scabs have fallen off naturally. It is generally advised to avoid hot baths for a couple of weeks.

Q: Can I wear makeup after?

A: The next day you can but not directly on the area that has just been treated for at least one week after the treatment. Generally, everywhere else is fine.

Q: When can I go out in the sun after the treatment?

A: The sun will be the main factor that accelerates the fading of the tattoo, hence it is essential that you avoid direct sunlight on the treated area for the longer life span altogether, not just during healing period. Wearing a hat, sunglasses and sun cream will be of highly advice. There are aftercare guidance that can give you an idea what is involved post treatment in terms of taking care after the treatment.

Q: I had Eyebrow Embroidery done a few weeks ago, and I think its starting to disappear?

A: Please keep calm, this is expected as part of the healing process. If you experience colour uneveness, remember a re-touch visit is offered for first time clients. Please refer to terms and conditions for more details.

Q: Why do I have to have the complimentary touch up at least 4 weeks after the treatment?

A: The area can take up to a good 4 weeks to heal completely and safe for any further work. Anything before this time will lead to a higher chance of scaring and we will simply refuse to do a top up any date earlier that the end of the 4th week.

Q: How long does Eyebrow Embroidery last?

A: Depends on the individual’s skin; age group; lifestyle and activities as well as how the tattoo is taken care of after treatment. Generally, eyebrow treatment can last for 1-3 years. An annual top up can be done to fresh up brows.

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